Maths Nipun, operated by Guruchintana EdTech Private Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our platform and services.

1. Information We Collect

We collect different types of information to provide and improve our educational services:

1.1 Personal Information You Provide

Information Type	Examples	Purpose
Account Information	Name, email address, phone number, date of birth, password	Account creation, authentication, communication
Profile Information	Student grade/class, educational background, learning preferences	Personalized learning experience
Payment Information	Billing address, payment method details	Processing transactions (handled by secure payment gateways)
Parent/Guardian Information	Name, contact details, relationship to student	For users under 18 years of age
Communication Data	Messages, feedback, support tickets	Customer support and service improvement

1.2 Information Collected Automatically

• Usage Data: Course progress, quiz scores, time spent on lessons, learning patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, links clicked, crash reports
• Location Data: Approximate location based on IP address (for regional content)
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies

1.3 Information from Third Parties

We may receive information from:

• Payment processors (transaction confirmation)
• Social media platforms (if you choose to sign up using social login)
• Analytics providers (aggregated usage statistics)

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

• Creating and managing your account
• Providing access to enrolled courses
• Processing course enrollments and payments
• Delivering personalized learning experiences
• Tracking progress and issuing certificates

2.2 Communication

• Sending course-related updates and notifications
• Responding to inquiries and support requests
• Sending important platform announcements
• Providing customer support
• Sending promotional emails (with your consent, which you can opt out of)

2.3 Platform Improvement

• Analyzing usage patterns to improve courses
• Conducting research and analytics
• Testing new features and functionality
• Identifying and fixing technical issues
• Enhancing user experience and interface

2.4 Security and Legal Compliance

• Preventing fraud and unauthorized access
• Enforcing our Terms and Conditions
• Complying with legal obligations
• Protecting rights and safety of users
• Resolving disputes

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

3.1 Types of Cookies We Use

• Essential Cookies: Required for platform functionality (login, course access)
• Performance Cookies: Help us understand how you use our platform
• Functionality Cookies: Remember your preferences and settings
• Analytics Cookies: Collect data about platform usage (Google Analytics)
• Marketing Cookies: Track effectiveness of marketing campaigns (with consent)

3.2 Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Clear all cookies when closing the browser
• Create exceptions for specific websites

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We share information with trusted third-party service providers who assist us in:

• Payment processing (payment gateways)
• Email delivery and communication
• Cloud hosting and data storage
• Analytics and performance monitoring
• Customer support tools

These providers are bound by confidentiality agreements and can only use your data for specified purposes.

4.2 Legal Requirements

We may disclose information if required to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms and Conditions
• Protect rights, property, or safety of Maths Nipun, users, or others
• Prevent fraud, security issues, or technical problems
• Respond to legal claims

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change.

4.4 With Your Consent

We may share information with other parties when you explicitly consent to such sharing.

5. Data Security

We implement robust security measures to protect your personal information:

5.1 Technical Safeguards

• SSL/TLS encryption for data transmission
• Encrypted storage of sensitive data
• Secure password hashing and authentication
• Regular security audits and vulnerability testing
• Firewall protection and intrusion detection
• Secure backup and disaster recovery systems

5.2 Administrative Safeguards

• Limited access to personal data (need-to-know basis)
• Employee training on data protection
• Confidentiality agreements with staff and contractors
• Regular security policy reviews

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

• Active Accounts: Data is retained while your account is active
• Course Access Period: Course-related data retained during access period and reasonable time after
• Legal Requirements: Financial records retained as per Indian tax and accounting laws (typically 7 years)
• After Account Deletion: Most data deleted within 90 days, except where legally required to retain
• Anonymized Data: We may retain anonymized, aggregated data indefinitely for analytics

7. Your Privacy Rights

You have the following rights regarding your personal information:

7.1 How to Exercise Your Rights

To exercise any of these rights, please contact us at contactus@mathsnipun.com. We will respond to your request within 30 days. You may need to verify your identity before we process your request.

8. Children's Privacy

8.1 Parental Consent

• We require verifiable parental consent for users under 18 years of age
• Parents/guardians must create and manage accounts for minors
• Parents have the right to review, modify, or delete their child's information
• Parents can request details about information collected from their child

8.2 Limited Data Collection

• We collect only information necessary for educational services
• We do not knowingly collect data from children without parental consent
• Marketing communications are not sent to accounts registered for minors

8.3 Parental Controls

Parents can:

• Monitor their child's learning progress
• Control privacy settings for the child's account
• Request deletion of their child's account and data
• Contact us with concerns at contactus@mathsnipun.com

9. Third-Party Links and Services

Our platform may contain links to third-party websites, services, or resources. Please note:

• We are not responsible for privacy practices of third-party sites
• Third-party sites have their own privacy policies
• We encourage you to review third-party privacy policies
• We do not control or endorse content on external websites

10. International Data Transfers

Your information is primarily stored and processed in India. If we transfer data internationally:

• We ensure adequate protection measures are in place
• We comply with Indian data protection laws
• Transfers are made only to jurisdictions with adequate protection or under appropriate safeguards

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our data practices
• New features or services
• Legal or regulatory requirements
• Technological advancements

11.1 Notification of Changes

When we make significant changes:

• We will update the "Last Updated" date
• We will notify you via email or platform notification
• Significant changes will be highlighted on the platform
• Continued use after changes constitutes acceptance

12. Your Consent

By using Maths Nipun, you consent to:

• Collection of information as described in this policy
• Use of your information for stated purposes
• Sharing of information as outlined in this policy
• Use of cookies and tracking technologies

You can withdraw consent for non-essential data processing by contacting us or adjusting your account settings.

13. Data Protection Compliance

We comply with:

• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Digital Personal Data Protection Act, 2023 (as applicable)
• Industry best practices for data security

14. Contact Us